Property Manager > Manage Listings

The Inquiries feature allows you to keep a track of prospective tenants who have shown interest in your properties. On this screen, you can:

•	View list of inquiries

•	Export inquiry details

View the list of inquiries

Follow these steps to view the list of inquiries:

1.	Click the Inquiries link located in the left navigation bar of the Manage Listings screen.

Or,

Click the Inquiries graphic in the main panel of the Manage Listings screen.

Inquiries

2.	The Inquiries screen is displayed:

Inquiries Screen

3.	You can view a list of inquiry messages about your properties, received from prospective tenants.

The inquiry fields are explained in detail in the following table:

This column...	Displays...
Agent	The name of the agent who has listed the property.
Property	The ID of the property for which the inquiry was received.
Name	The name of the prospective tenant who has sent the inquiry message.
E-mail Address	The E-mail address of the prospective tenant who has sent the inquiry message.
Phone	The phone number of the prospective tenant.
Message	The message sent by the prospective tenant.
Date of Inquiry	The date the inquiry message was sent.

You can view the details of a message by clicking in the message row. The details are displayed:

Details of an Inquiry

5.	Click Close to close the message details screen.

You can navigate the property listing pages by using the navigation buttons located at the bottom of the screen.

Export Inquiry Details

You can export the list of inquiries to a Microsoft Excel file. Click Export located on the top of the inquiry list. Details of all the inquiries are exported to a Microsoft Excel file.